About Golda's Kitchen
Returns
If You Receive a Damaged or Defective Product ...
Contact us within 7 days of receipt and we will
replace the damaged or defective product(s) at no additional charge or refund your money upon receipt of
the damaged or defective product(s).
We will provide you with further instructions for returning the damaged or defective product(s).
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If You are Not Satisfied with the Products You Ordered ...
Contact us within 30 days of receipt to obtain a return authorization
number (RA#).
For unused products in their original packaging, we will issue a credit (less shipping and
handling charges) upon receipt of the returned product(s). For products which have
damaged or missing packaging, we will issue a credit (less shipping and handling charges) less a
20% restocking fee upon receipt of the returned product(s). Products which have been used will be
refused and returned to sender at the sender's expense.
Pack products to be returned in a suitable shipping carton sealed with carton sealing tape (not
masking tape) and send them to:
Golda's Kitchen Inc. - Returns
RA#___________
2885 Argentia Rd Unit 6
Mississauga, Ontario L5N 8G6
You are responsible for return shipping, brokerage fees, duties, and taxes (if applicable).
In order to avoid incurring brokerage fees, duties, and taxes, return shipments from the USA or
overseas should be shipped via the postal service (not via courier service),
with customs documentation declaring that the contents are returned goods.
Return shipments should be appropriately insured; Golda's Kitchen can not be held responsible for
non-delivery or damage to the products during shipping.
Returned items absent return authorization will not be accepted and will be returned to the sender at
the sender's expense.
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If the Product Malfunctions ...
Products are warranted by Golda's Kitchen Inc. for a period of 30 days from receipt. Beyond this 30 day
period, products may be covered by the applicable manufacturer's warranty. If a product malfunctions or
ceases to function, please contact the manufacturer or contact us to
determine the warranty coverage.
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